777q Privacy Policy

1 Introduction

777q is a safe and reliable online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how 777q collects your personal information, how it is used, how long it is stored, and what rights you have regarding your information.

This policy applies to 777q's main website (https://777q.mom), its mobile platform, and all related services. You are encouraged to read this policy before you begin using our platform.

2 Information We Collect

777q may collect various types of information, divided into the following categories:

2.1 Personal Identification Information

• Your full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)

2.2 Financial Information

• bKash, Nagad, or Rocket account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Usage Information

• Login time and IP address on the platform
• Browser type and operating system
• Game history and betting activity
• Cookies and session data

2.4 Communication Information

• Records of your conversations with our customer support team
• Live chat messages and email communications

3 How We Collect Information

777q collects your information in the following ways:

• Directly from you during the account registration and login process
• While processing deposit or withdrawal requests
• When you contact our customer support team
• Automatically while you play games or place bets on the platform
• Through cookies and similar tracking technologies
• From third-party services as part of the identity verification process

4 Use of Information

777q uses your information only for the following legitimate purposes:

4.1 Service Delivery and Operations

Your personal information is used to create and manage your account, process financial transactions, and deliver all services on the 777q platform without interruption.

4.2 Identity Verification and Security

Your identity-related information is used to prevent fraud, combat money laundering, and verify user age (21 years or older).

4.3 Customer Support

Your information is used to resolve any questions or issues you have and to ensure round-the-clock (24/7) assistance.

4.4 Responsible Gaming

777q promotes responsible betting. Your information may be analyzed by monitoring user gaming behavior to identify potentially problematic gambling patterns and to provide necessary support.

4.5 Technical Improvements

Usage data is analyzed to improve platform performance, identify bugs, and enhance the user experience.

5 Information Sharing and Third Parties

777q does not sell your personal information to third parties. However, information may be shared in certain circumstances:

• Payment Processors: Payment gateway operators such as bKash, Nagad, and Rocket — only the information necessary to complete transactions
• Identity Verification Services: Authorized third parties for KYC processing
• Legal Obligations: In response to a court order or a lawful request from a legal authority
• Fraud Prevention: With authorized partner organizations to detect and prevent fraudulent activity

6 Data Security

777q applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Socket Layer) technology
• Secure Servers: Your information is stored on secure, access-controlled servers
• Two-Factor Authentication: An additional security layer to prevent unauthorized access to your account
• Regular Security Audits: Routine security audits conducted to identify potential vulnerabilities
• Limited Access: Only authorized staff can access your information
• Firewall Protection: Advanced firewall systems to protect data from external cyberattacks

Please note that no method of transmitting data over the internet is 100% secure. We make every effort, but we cannot guarantee that any security measure is completely impenetrable.

7 Data Retention Period

777q retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• The duration your account remains active
• The need to meet legal and regulatory obligations
• The need to maintain records for potential dispute resolution
• The need to retain documentation of financial transactions

Even after you close your account, some information may be retained for a specified period due to legal and regulatory requirements.

8 Cookies Policy

The 777q website uses cookies. Cookies are small text files stored in your browser. They help the platform function properly and improve your experience.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary to maintain login sessions and for core functionality
• Performance Cookies: For analyzing and improving platform performance
• Functionality Cookies: To remember your preferences and settings

You can control cookies from your browser settings. However, disabling certain essential cookies may limit some platform functionality.

9 Your Rights

As a user of the 777q platform, you have the following rights regarding your personal information:

• Right to Access: The right to request information about what data we hold about you
• Right to Rectification: The right to request correction of inaccurate or incomplete information
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations)
• Right to Restrict Processing: The right to request that your information be used in a limited way for certain purposes
• Right to Data Portability: The right to receive your information in a structured, machine-readable format
• Right to Object: The right to object to the processing of your information for certain purposes

If you wish to exercise any of these rights, please contact us. We are committed to responding appropriately to all valid requests.

10 Protection of Minors' Information

777q provides services only to those aged 21 or older. We do not knowingly collect personal information from minors.

If we become aware that we have inadvertently collected information from a minor, it will be deleted immediately and the associated account will be closed. If you have any concerns about a minor's information, please contact us.

11 Changes to This Policy

777q may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:

• By displaying a notice on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue using the platform after changes are made, you will be considered to have consented to the updated policy. You are therefore encouraged to visit this page regularly.

12 International Data Transfers

As 777q is an international platform, your information may in some cases be stored or processed outside Bangladesh. In such transfers, we ensure that your information receives adequate protection and that applicable privacy laws are followed.

For international data transfers, we use standard contractual agreements and technical safeguards to maintain the security of your information.